Privacy Policy
Effective: May 5, 2026
This notice describes the privacy policy (“Privacy Policy” or “Policy”) of https://findspeed.net (hereinafter collectively referred to as the “Website”), which is operated by Findspeed (hereinafter referred to the “Company” or “Findspeed” or “us” or “our” or “we”). In this Policy, you shall be referred as “you” or “your” or “user” or “users”.
This Privacy Policy explains what information of yours will be collected by us when you use or access our website or our service, how the information will be used, and how you can control the collection, correction, and/or deletion of the information. We will not knowingly use or share your information with anyone, except as described in this Privacy Policy. The use of information collected through our website shall be limited to the purposes described under this Privacy Policy and our Terms of Service.
By using our Site, you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the processing of any personal information that you provide, as described below.
IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR THE WEBSITE OR PROVIDE US WITH ANY OF YOUR PERSONAL INFORMATION.
Table of Contents
1. What information about the users do we collect?
a) Account Information: When you register for an account, we collect your Full Name, Email Address, and Password. We also store a cryptographic salt and timestamp to manage your account securely.
b) Speed Test Data: When you perform a speed test, we collect and store the following performance metrics:
Network Metrics: Ping, Jitter, Download Speed, Upload Speed, and total Data Transferred.
Connection Details: Connection type (e.g., WiFi, Cellular), ISP name, and Server Location.
Device Information: Device Type and a unique Device ID used to distinguish between different hardware accessing the service.
Location Data: We store the Country from which the test was performed.
c) Automatically Collected Information: When you access the Website, we collect technical logs including your IP address, browser information, and web-log information.
d) IP Address: We collect your IP address, and the same is shared with a third-party geolocation service, namely, IPinfo.io for showing you your approximate location and ISP information.
e) No Payment Information: We do not currently collect payment information as the services provided are free of charge.
f) Analytics: We may also use Google Analytics for measuring the online performance of our website.
g) Good Judgment: We suggest that you exercise good judgment and caution while providing your personal information.
2. How do we use this information?
We use all of the information we have to help us provide, support and improve our services. We use the information collected from you for one or more of the following purposes:
a) Service Delivery: To create and manage your user account and provide access to your historical speed test results.
b) Analytics and Trends: To aggregate speed test data to provide insights into network performance by ISP, country, or connection type.
c) Security: To protect against unauthorized access (using salted passwords) and to prevent abuse of our testing infrastructure.
d) Communication: To send account-related notifications or respond to your inquiries.
e) Compliance: To respond to legal requests and fulfill statutory obligations.
3. Deleting your information
a) Test Result Dissociation: Our application allows you to “delete” specific speed test results from your history. When you perform this action, we do not delete the technical performance data (e.g., download speed, ISP, country). Instead, we permanently remove the userId and deviceId linked to that record. This anonymizes the data, making it impossible to re-associate those metrics with your account. We retain this anonymized data to improve global network insights.
b) Account Deletion: You may choose to delete your account at any time. Upon account deletion, all data in the users table associated with you (Name, Email, Password, Salt) is permanently purged from our database. Any speed test records remaining in our database will be automatically dissociated from your identity and retained in an anonymized format as described above. contact@findspeed.net.
4. Sharing of information
a) IP Address: We collect your IP address, and the same is shared with a third-party geolocation service, namely, IPinfo.io for showing you your approximate location and ISP information.
b) Google Analytics: We may also use Google Analytics for measuring the online performance of our website.
c) Third-Parties: We may use the services of third-parties to provide you some of the services requested by you, in which case, some of your information may be shared with such third-party service providers.
d) Legal Requests: We may also share your information in response to legal requests. Please refer to Section 11.
5. Storage and Security of Information
a) Storage: Our database is hosted on Cloudflare D1, a distributed SQL database. Your data may be stored in various global data centers to ensure low-latency access.
b) Steps taken by us to protect your data: We will regularly take the following steps to protect the integrity of your information:
- Password Hashing: We do not store plain-text passwords; we use a unique salt and industry-standard hashing for every user.
- Encryption: Data is encrypted in transit using SSL/TLS protocols.
- Minimal Access: Only essential backend processes interact with your data.
- We will protect the security of your information while it is being transmitted by using secure connection;
- We will use computer safeguards such as firewalls to keep this data safe;
- We will only authorize access to employees and trusted partners who need it to carry out their responsibilities;
- We will regularly monitor our systems for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security; and
- We will ask for proof of identity before we share your personal data with you.
c) Security: We employ reasonable security practices to ensure that the information is safe and secure with us. However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also, we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.
6. Links to third party sites
The Site may contain links to third-party websites and online services that are not owned or controlled by us. We have no control over, and assume no responsibility for such websites and online services. Be aware when you leave the Website; we suggest you read the terms and privacy policy of each third-party website, and online service that you visit.
7. Rights of EU, EEA and UK Users
This section of the Policy supplements the other provisions of this Privacy Policy, and applies to you if you are in the EU, the European Economic Area (EEA) or UK. For the purposes of GDPR, your Data Controller for the data collected on the Site is Findspeed (contact@findspeed.net).
ALL YOUR USER INFORMATION WILL BE COLLECTED, STORED, PROCESSED AND SHARED STRICTLY IN ACCORDANCE, IN LINE AND FULL COMPLIANCE WITH REGULATION (EU) 2016/679 (SIMPLY CALLED “GDPR”) AND DIRECTIVE 2002/58/EC (SIMPLY CALLED “E-PRIVACY DIRECTIVE, 2002”) OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (HEREINAFTER COLLECTIVELY REFERRED TO AS THE “EU REGULATION”).
Under applicable EU regulation, you have the following rights in respect of your personal information:
Right to obtain information: to obtain information about how and on what basis your personal information is processed and to obtain a copy;
Right to rectification: You have the right to have any incomplete or inaccurate information we hold about you rectified and corrected.
Right of Erasure: to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us;
Right of restriction: to restrict processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection;
Right to object: to object to decisions which are based solely on automated processing or profiling;
Right to ask for a copy: where you have provided your personal information to us with your consent, to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or to obtain a copy of or access to safeguards under which your personal information is transferred outside of the EEA.
Right to withdraw your consent: You have the right to withdraw your consent on using your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of our services.
Request the transfer of your Personal Data: We will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, to the processing of your personal data by us and we may be required to no longer process your personal data. Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer be processed for such purposes by us.
In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection. Please note that the right of access and the right to erasure do not constitute absolute rights and the interests of other individuals may restrict your right of access or erase in accordance with local laws.
We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested by you. We reserve the right to charge a fee where permitted by law. We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we will retain where necessary certain personal information for a limited period of time for record-keeping, accounting and fraud prevention purposes.
Data Processing Officer (DPO) – Mr. Rajat Yadav rajatyadav@findspeed.net
To make such requests, please contact us at contact@findspeed.net
8. California Resident Rights
This section of the Policy applies to you, if you are a California resident, as per California Consumer Policy Act, 2018 (simply called “CCPA”) and California Online Privacy Protection Act (simply called “COPPA”). This privacy notice section for California residents supplements the information contained in our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.
Collected: Yes.
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: Yes.
Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.
Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
Collected: No.
Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: No.
Category F: Internet or other similar network activity.
Examples: Interaction with our Service or advertisement.
Collected: Yes.
Category G: Geolocation data.
Examples: Approximate physical location.
Collected: Yes.
Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.
Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected: No.
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.
Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behaviour, attitudes, intelligence, abilities, and aptitudes.
Collected: No.
You are entitled to the following specific rights under the CCPA in relation to personal information related to you:
You have a right to request that we will disclose certain information to you about our collection and use of personal information related to you over the past 12 months, including: (i) The categories of personal information that we collect about you; (ii)The categories of sources from which the personal information is collected; (iii) The purposes for collecting, using, or selling that personal information. (iv) The categories of personal information that we disclosed for a business purpose or sold, and the categories of third parties to whom we disclosed or sold that particular category of personal information. (v) The specific pieces of personal information that we have collected about you.
You have the right to request the deletion of your personal information. Please note that for speed test records, “deletion” is fulfilled through De-identification/Anonymization, where we strip all personal identifiers (Identifiers Category A) from the technical records.
You also have a right not to be discriminated against for exercising your rights under the CCPA.
You also have a right to submit your request via an authorized agent. If you use an authorized agent to submit a request to access or delete your personal information on your behalf, the authorized agent must: (1) be a person or business entity registered with the California Secretary of State to conduct business in California; (2) provide proof of such registration; and (3) provide documentation or other proof indicating that they are authorized to act on your behalf. We may also require you to verify your identity directly with us, and directly confirm with us that you provided the authorized agent permission to submit the request.
Please note, we do not collect any of your personal information on the website.
9. Notice for Nevada Residents
Under Nevada law, certain Nevada residents may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons.
“Personally identifiable information” includes first and last name, address, email address, phone number, social security number, or an identifier that allows a specific person to be contacted either physically or online.
Please note, we do not sell your personal information to anyone.
10. Rights of other Data Subjects
For the purposes of applicable law, your Data Controller is: Findspeed (contact@findspeed.net).
Depending upon the laws of your jurisdiction, you may be eligible for some or all of the following rights in respect of your personal information:
i. Right to obtain information: You may have a right to obtain information about how and on what basis your personal information is processed and to obtain a copy.
ii. Right to rectification: You may have the right to have any incomplete or inaccurate information we hold about you rectified and corrected.
iii. Right of Erasure: You may have the right to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us.
iv. Right of restriction: You may have the right to restrict processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection.
v. Right to object: You may have the right to object to decisions which are based solely on automated processing or profiling.
vi. Right to ask for a copy: Where you have provided your personal information to us with your consent, you may have the right to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or to obtain a copy of or access to safeguards under which your personal information is transferred outside of your jurisdiction.
vii. Right to withdraw your consent: You may have the right to withdraw your consent on using your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of our services.
viii. Request the transfer of your Personal Data If you so have this right, we will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right may only apply to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
To make such requests, please contact us at contact@findspeed.net. Please note, we reserve the right to reject the request if you are not entitled to the right that you request to enforce.
11. How do we respond to legal requests?
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from law enforcement agencies, courts, tribunals and government authorities. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm.
12. Children Privacy
Protecting children’s privacy is important to us. We do not direct the Site to, nor do we knowingly collect any personal information from, such children. If you are not of majority (or above) as per the law of jurisdiction that applies to you, you are not authorized to use the Site without your parent/guardian’s express consent. If we learn that a child has provided personally identifiable information to us, we will use reasonable efforts to remove such information from its database. Please contact us at contact@findspeed.net if you believe we knowingly or unknowingly collected information described in this Section.
13. How do I withdraw my consent? (OPT-OUT)
If you wish to opt out of any communication from us, you can do that at any time by contacting us at contact@findspeed.net.
14. Governing law and Dispute Resolution
In case of any disputes, issues, claims or controversies arising out of or in relation to your use of the Site or our services, the governing law and dispute resolution mechanism as provided in the Terms of Service shall apply to this Privacy Policy as well.
15. Do you have any questions or concerns about this privacy policy?
In compliance with Section 4(1)(b) of the Consumer Protection (E-commerce) Rules, 2020, Findspeed has published the details of its appointed Nodal Officer below, and pursuant to Consumer Protection (E-commerce) Rules, 2020 as well as Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, has published the details of its Grievance Officer, which can also be found below. In the event you have any grievance regarding anything related to these Terms or Privacy Policy, or with any content or service of Findspeed, in that case you may freely write your concerns to the Nodal Officer/Grievance Officer at:
Name: Rajat Yadav
Designation: Owner
Email: rajatyadav@findspeed.net
16. Welcoming of suggestions
We welcome your comments regarding this Privacy Policy. Please write to us at contact@findspeed.net